Obamacare website shut down at night for upgradesFox News reports the Obamacare website has been shut down by the Department of Health and Human Services the last few nights for what the agency is calling extended repairs. This is not the first time HealthCare.gov has been shut down, but this is the first time since it launched October 1 that the shut down has been for more than a few hours. According to reports, the Obamacare website was not online from 9 p.m. Saturday until 9 a.m. Sunday.
According to the spokesman Joanne Peters, "The HealthCare.gov tech team is performing extended maintenance this weekend to improve network infrastructure and make enhancements to the online application and enrollment tools.
What does the Government say about the shutdown?
The Administration has doubled down on the Obamacare website claiming that outside experts have been brought in to assist in getting the system up and working. According to report, the system now is having difficulty dealing with the volume of users, incorrect data, and slow response times. The administration claims that they can have the system functioning correctly by the end of the month, and they should be able to provide enrollment numbers to Congress by the middle of November.
In the meantime, the Obama administration is recommending that individuals who have questions about their insurance coverage can call the toll-free number to speak to a customer service representative.
Whos been called in to fix Obamacare website?
The good news is it sounds like the real heavy hitters have been called in to fix the Obamacare website. According to reports, dozens of computer engineers and programmers from companies such as Google Inc. and Oracle Corporation have been hired.
What will the new programmers do? According to Julie Bataille, a spokeswoman for the Centers for Medicare and Medicaid Services, new programmers will prioritize what needs to be fixed, improve the stability of the Obamacare website, and help the development process be more agile.
The tech surge, as it has been called by the administration, began in earnest on Oct. 20 after the website rollout, which has been described by many as an abysmal failure. Kathleen Sebelius, the U.S. Health and Human Services secretary, apologized before Congress two days ago. She has stated, however, that with the new workers she believes the site can be optimally functioning by the end of November.
When all is said and done the Obamacare website should be the site where millions of uninsured can go to shop for private health insurance plans. This site is a necessary part of implementing the Patient Protection and Affordable Care Act of 2010.
The biggest concern now for the administration is getting the Obamacare website fixed so Americans, who do not currently have health insurance, will be able to get it to avoid paying a fine. About 8.6 million people visited the federal website in the first week but few were able to register due to system errors and failures.