Calling Social Security about your Social Security Disability Claim
The Social Security Administration provides benefits to individuals through two separate disability programs- Social Security Disability Insurance and Supplemental Security Income. To qualify for either program an individual must not be able to work because they have a medical condition, either physical or mental, which is so severe that it is expected to last one year or result in their death.
A Social Security Disability applicant can contact the Social Security Administration in one of the following ways:
- Calling the Social Security Administration at 1-800-772-1213 and speaking to a Social Security Disability representative. Appointments can be made to visit the nearest Social Security office or a Social Security Disability representative can help the claimant fill out the Social Security Disability application over the phone. Claimants who are deaf or hard of hearing may receive assistance by calling: 1-800-325-0778 (7:00 A.M. to 7 P.M. Monday Friday). Social Security Disability claimants who schedule an appointment to discuss their claim with a Social Security Administration representative will receive a Disability Starter Kit in the mail to help them prepare for their Social Security Disability appointment. Social Security Disability starter kits can also be found online at: www.socialsecurity.gov/disability.
- Visiting the online Social Security Administration website at www.socialsecurity.gov.
Social Security Disability claims can take months to process (approximately 3 to 5). If a claimants SSDI or SSI application is denied it could take many more months to navigate the Social Security Disability appeals process. Anyone who is unable to work and expects their condition to last at least 12 months or longer should apply for SSD benefits as soon as they become disabled. To receive Social Security Disability benefits a Social Security Benefits and Disability Report must be completed. This application can be found at: www.socialsecurity.gov/disabilityreport. This application can be completed online or the claimant may print the report and bring it to the nearest Social Security Disability office. To expedite the processing of a Social Security Benefits and Disability Report the following information should be provided by the Claimant:
- Social Security number
- Birth or baptismal certificate
- Names, addresses and phone numbers of the doctors, caseworkers, hospitals and clinics which the claimant has visited and the dates of the visits.
- Names and dosage of all the medicine taken
- A summary of where the claimant worked and their job descriptions
- A copy of the claimants most recent W-2 Form (Wage and Tax Statement). Self-employed workers must provide a copy of the federal tax return for the previous year.
- Medical records from doctors, therapists, hospitals, clinics and caseworkers which the claimant has in their possession.
- Laboratory and test results
Additional Social Security Disability forms must also be completed in the Social Security Disability application process. Claimants must be prepared to provide information about how their mental or physical health condition affects their ability to work. Claimants must also complete medical release forms to send to the hospitals, doctors, clinics or any other medical center to allow the Social Security Administration to gather current medical information. The Social Security Administration is responsible for helping the claimant gather all current medical files to ensure a complete diagnosis is available to evaluate the claimants mental and physical health condition.